Current Vacancies

This is an ideal opportunity for a bright, enthusiastic, energetic and outgoing individual who wants to be part of an exciting, growing business.  As Marketing Assistant you will be proactive and driven and be responsible for day-to-day marketing operations, including the managing of social media channels and content, design and production of marketing assets, website management and other content gathering from around the business.

You will also be responsible for the following:

• Website management and SEO
• Managing social media channels as well as integrating marketing campaigns
• Designing and publishing promotions and marketing material
• Creating internal newsletters and correspondence
• Event planning and layout design, promotion activities at show, display design and inspiration
• Placing and writing editorial for internal use, website content and external media opportunities

Key attributes should include:

• Capability of designing marketing products with a great eye for detail
• Capable of dealing confidently with people at all levels
• Well-developed communication skills
• Aptitude for learning and taking on board new information rapidly
• Ability to work as part of a team
• Able to plan and manage own workload and meet deadlines
• Good organisational skills, meticulous, attention to accuracy
• A strong competence in ICT, with familiarity in Microsoft Office (Word, Excel, Outlook, PowerPoint), and knowledge of Photoshop / InDesign
• Ambition, with a desire to complete outcome orientated tasks successfully
• A knowledge and understanding of agriculture and/or farming or the turf care industry.
  Flexibility, including a willingness to travel if/when required

You will need to be a team player and someone who is both keen to contribute and willing to learn.  You will have an out-going personality and will demonstrate exemplary communication and people skills, enabling them to communicate with confidence over the telephone, by email and in face-to-face meetings.

If you have the relevant skills and are interested in this role please apply by forwarding your CV.

P Tuckwell Ltd is an expanding family owned business and one of the UK’s leading Agricultural Machinery dealerships. We supply some of the world’s most recognisable brands including John Deere, JCB, Vaderstad and Kverneland.

Job Role
We have a vacancy for an Agricultural Salesperson, based at our Sudbury depot. We are looking for someone with great communication and a knowledge and passion for agriculture and machinery.

The successful candidate will possess the ability to make new contacts, build relationships and gain the trust, loyalty and confidence of our customers as well as having good administrative skills and be able to operate a customer relationship management system.

Job Function:

To sell agricultural equipment and services to new and existing customers ensuring customer relationship for a dedicated area.

Essential Duties:

• Represents the Dealership in the sale of machinery to customers in a defined sales area.
• Follows the sales process steps to achieve high sales performance using the sales tools available.
• Maintains current product knowledge on features and benefits of all equipment and services potentially saleable by the dealership and attends relevant sales training events.
• Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods.
• Monitors competitor activity and products and communicates to the sales Management accordingly.
• Manages new equipment field demonstrations.
• Executes goods delivery and follow up, according to internal processes.
• Builds strong and loyal relationships with defined sales area customers.
• Monitors trends in customers’ business activities and timely communicates to management.
• Uses support from Sales Specialist when required.

Skills & Qualifications:

• 2+ years’ equipment sales experience preferred
• Good knowledge of agricultural equipment and farming operational practices
• Ability to use standard computer applications, internet functions & sales tools
• Ability to analyse and interpret internal reports
• Excellent customer relationship skills
• Ability to work extended hours
• Excellent attitude with integrity and honesty

To apply for this position please send your CV and a covering letter to Paul Coffey at pcoffey@tuckwellgroup.com.

P Tuckwell Ltd is an expanding family owned business and one of the UK’s leading Agricultural Machinery dealerships. We supply some of the world’s most recognisable brands including John Deere, JCB, Vaderstad and Kverneland.

Job Function

To ensure the smooth running of the workshop and associated service technicians’ work. This role is central to keeping people happy and things moving so will suit someone who is equally comfortable dealing with people as getting tasks done.

Essential Duties

• Dealing with customer requests and the resulting administration and allocation of work within the Service department as well as liaising with the Sales and Parts departments as required.
• Ensuring that customers receive excellent levels of service and are kept informed of job timings and progress; ensuring they feel valued and informed throughout their dealings with Tuckwells.
• Supporting the team of technicians including supervising and coaching them with their tasks, assisting with tasks and mentoring and training as required.
• Ensuring workshop efficiency and profitability and that repairs are completed correctly using the correct company processes and safety guidelines.
• Processing invoices and credits for the workshop.

Skills and Qualifications

• A Technical Background (Preferably John Deere and / or competitive products)
• Excellent customer service skills both face to face and on the phone
• Able to communicate effectively with a wide variety of people
• Good attention to detail and time management skills
• Able to work calmly and effectively under pressure
• Competent computer user
• Able to work extended hours and weekends in line with customer needs

The company will provide:

• A competitive salary
• Company pension scheme
• 21 days paid holiday plus bank holidays
• A company vehicle will be provided

To apply for this position please forward a CV and covering letter to joglesby@tuckwellgroup.com.

We are looking for two experienced Administrators to fill these busy, customer-facing roles, one full time and one part-time.  No previous Turf or Agricultural knowledge is needed as training will be given.

Job Function
Responsible for workshop admin including booking jobs and monitoring their process, keeping customers updated and introducing/updating and maintaining processes.

To work closely with the relevant Service Manager to ensure a smooth-running, efficient workshop and happy customers.

Essential Duties
Customer Experience and Workshop Planning.

• Answering incoming calls, dealing with queries or directing to the relevant person
• Keeping customers informed of job timings and progress, including any major increase in bill totals and site visit dates and times.
• Making afterservice follow-up calls.
• Actively gathering data about repairs prior to an engineer’s visit.
• Checking all completed jobs to ensure they are finished and accurate for both parts and labour.
• Inputting work order repair stories.
• Processing invoices and credits for the workshop.
• Making sure all warranty forms are with warranty manager in the required time.
• Managing the work in progress and makes sure all retail WIP is no older than 30 days.
• Helping the Service Manager with work scheduling.
• Collating and inputting engineers’ hours on a daily basis.

 Other Duties – In conjunction with Service Manager.

• Ensuring that service processes, policies and guidelines are followed and applied safely.
• Sharing daily discussions with the Service Manager to review the workshop performances and to address any specific issues.
• Sharing weekly/monthly discussions with the service manager to analyse profitability, labour utilisation etc to maintain an efficient and profitable workshop.

 Skills and Qualifications

• Proactive, flexible and robust attitude to work
• A good level of IT literacy and a competent user of Microsoft based applications (Excel, Word).
• Ability to remain calm under pressure
• Friendly and efficient with good time management skills.
• Excellent communication skills with both customers and staff

The company will provide:

• A competitive salary
• Company pension scheme
• 21 days paid holiday plus bank holidays

To apply please send your CV and a covering letter starting if you’re interested in the full or part-time role to Julie Oglesby at  joglesby@tuckwellgroup.com