Parts Assistant



Location: Cromer
Salary: Competitive
Job Type: Full Time, Permanent

We are looking to recruit a parts technician that has the energy and enthusiasm to join the team in our agricultural and groundscare retail parts department at our depot in Cromer, near Stevenage.
The role will include working closely with the parts manager in running a successful retail parts environment focusing on customer experience, parts selling and running a successful stocking programme.
Training in parts systems, stock control, marketing and selling will be part of the role. Also included will be training on products and team work.
The successful candidate will need the following key skills and attitudes:
• To have a passion for the agricultural & turf machinery industry
• To have strong personnel skills giving exceptional customer experience
• To be a strong team player
• To be able to work within an organised structure and implement processes and procedures.
• To have strong IT skills
• To display some knowledge and understanding of engineering and turf machinery.

We offer a good remuneration package with many extra benefits in an environment that encourages development and reward’s success.

Please email your CV with covering letter to Julie Murr, jmurr@tuckwellgroup.com.


Service Administrator



Location: Worlingworth, Suffolk
Salary: Competitive
Job Type: Full Time, Permanent

We are looking for a friendly and enthusiastic person to join our service team at our Worlingworth Depot as a Service Administrator.

The successful candidate will assist the Service Manager to efficiently manage the busy daily workload of the workshop, providing administrative support such as processing essential documentation and scheduling support for the service team. The candidate will be working directly with customers so excellent customer service is essential.
Essential Day to Day Duties.

Customer Experience and Workshop Planning
• Informing customers of any changes, timings and progress throughout the job lifecycle
• Scheduling tasks and keeping customers informed of site visit dates and times
• Customer follow-up calls
• Actively gathers data about repairs prior to an engineer’s visit

Workshop Efficiency and Profitability.
• Quality Checks on completed jobs to ensure accuracy for parts and labour
• Processing work order repair stories, invoicing and credits for the workshop
• Providing customer quotes within SLA
• Ensures all warranty forms are submitted for processing within deadline
• Manages WIP
• Aids Service Manager with work scheduling
• Collates and inputs engineers hours on a daily basis

Other Duties – In conjunction with Service Manager.
• Ensures that service processes, policies and guidelines are followed and applied safely.
• Works closely with the Service Manager to review the workshop performances, analyse profitability, labour utilisation etc to maintain an efficient and profitable workshop.
• Support internal service training initiatives
• Help facilitate when required; meetings, visits, shows and branch openings
• Manage safe and environmentally friendly sourcing and disposal of workshop consumables in conjunction with group activities

Ideal Skills and Attributes.
• Punctual, Polite and well presented
• A good level of IT literacy
• Good Time Management
• An excellent ability to communicate effectively amongst a variety of people

Please email your CV with covering letter to Andy Bugg, abugg@tuckwellgroup.com


Financial Accountant



Location: Worlingworth, Suffolk
Salary: Competitive
Job Type: Full Time, Permanent

We are looking for a qualified accountant to join our busy team at our Worlingworth office, looking after the accounts of a £60m business.

The successful candidate will work alongside the CFO to complete month-end close for P Tuckwell Ltd and LE Tuckwell Ltd and produce timely Management Accounts for issue to the Directors and Senior Managers. The candidate will also assist in the introduction/evaluation of internal controls and processes and will be responsible for all Financial Accounting at our Head Office in Worlingworth. The candidate may be required to act as deputy for the CFO. This is a busy “hands on” role, working with staff at all levels across our 7 depots.

Specific duties
• Manage Purchase Ledger, Sales Ledger and Treasury functions.
• Detailed monthly analysis of wholegoods sales and COGS for inclusion in the Management Accounts and monthly reconciliation to underlying data contained in the Nominal Ledger.
• Generate monthly commission reports for Sales Manager and reconcile to the Management Accounts data.
• Lease accounting
• Maintain the Fixed Asset Registers
• Develop quarterly Management Accounts for LE Tuckwell Ltd, working with CFO and stakeholders to provide succinct reports.
• Monthly payrolls for salaried employees of P Tuckwell Ltd and LE Tuckwell Ltd, payroll reconciliations and submissions to HMRC and submitting annual P11d’s.
• Prepare and submit quarterly VAT returns for P Tuckwell Ltd and LE Tuckwell Ltd.
• Prepare and submit all Intratstat and other Government Statistical returns.
• Maintain detailed analysis and reconciliations of Directors Current and Loan Accounts.
• Control and reconcile the PT Tuckwell Ltd and LE Tuckwell Ltd Inter-Company accounts, ensuring all necessary paperwork has been processed and the accounts are in sync at month-end.
• Prepare various Month-end journal entries.
• Manage month-end close routines for all the financial ledgers.
• Produce Comprehensive Balance Sheet reconciliations.
• Assist CFO and external auditors in preparation of Statutory Accounts.
• Various ad hoc duties and projects

Ideal Skills & Attributes
ACCA or equivalent qualification
Willingness to learn & be part of a team
Excellent IT Skills, particularly Excel
Excellent communication skills
Ability to develop the role for the future

Please reply in the first instance with full CV to:
Jill Turner jturner@tuckwellgroup.com