How to Apply


Please send your CV and covering letter to Victoria Spurling via email, vspurling@tuckwellgroup.com, or via post to our Ardleigh address.

Parts Warehouse Person


We are looking for a Parts Warehouse person at our Ardleigh Turf depot.

The position will involve aiding the Parts Manager and Parts Technicians with daily duties including:

Loading and unloading of parts.
Inspecting and reporting damages or short shipments.
Processing goods received notes.
Maintaining cleanliness and safety standards throughout the parts warehouse environment.
Picking parts for delivery to customers or the service department.
Carrying out stock checks and re-binning.
Occasionally serving customers at the point of sale counter
Any other activities that can help the smooth running of the parts department.
We are looking for a candidate who is computer literate, and presentable in their appearance and able to work well as part of a busy team. The role will involve physical activity such as lifting, bending and being on your feet for long periods.

In return, Tuckwells offer solid employment in a company that is market leading, supplies market leading brands and has been selling in our industries for over 60 years. Good remuneration with pension and other benefits are also part of the package.

If you have an interest in Agriculture or Turf machinery, knowledge of spare parts or logistics and want to be part of a growing company, we would love to hear from you.

To apply please send your CV to: julie@tuckwellgroup.com

Parts Technician


We are looking to recruit a parts technician that has the energy and enthusiasm to join the team in our turf machinery retail parts department at Ardleigh.

The role will include working closely with the parts manager in running a successful retail parts environment focusing on customer experience, parts selling and running a successful stocking programme.

Training in parts systems, stock control, marketing and selling will be part of the role. Also included will be training on products and team work.

The successful candidate will need the following key skills and attitudes:

- To have a passion for the turf machinery industry
- To have strong personnel skills giving exceptional customer experience
- To be a strong team player
- To be able to work within an organised structure and implement processes and procedures.
- To have strong IT skills
- To display some knowledge and understanding of engineering and turf machinery.
- In exchange we offer a good remuneration package with many extra benefits, an environment that encourages
development and reward’s success, an ambitious company to work for that offers stability and an enjoyable work
environment.

To apply, please send your CV and covering letter to Julie Murr via email at julie@tuckwellgroup.com.

Agricultural Sales Administrator


We are looking for an enthusiastic Sales Administrator to assist our busy Sales Team at our Worlingworth depot.

Job Function:

Responsible for administrating agricultural sales process to maximize administrative efficiency in the department. Processes all whole goods related sales transactions. Assists the sales team in maintaining accurate and on-time reports and records. Assists the finance team in analysing profit and loss.

Essential Duties:

- Receives and directs internal and external inquiries for the sales department.
- Works with sales team to accurately place retail and stock orders with vendors in a timely manner.
- Maintains regular contact with relevant salesmen to accurately produce sales invoices to the customer or finance
company
- Coordinates all complete goods ordering activities including placing the order, communicating equipment availability,
matching purchase invoices and assisting with inventory management duties.
- Verifies the completeness and accuracy of sales information.
- Maintains sales department filing, records and department information.
- Assists with any additional depot admin duties required.

The ideal candidate will have:

- Ability to use standard desktop applications such as Microsoft Office and internet functions
- Excellent communication skills
- Organizational skills
- Excellent attention to detail
- Ability to work to month end deadlines and analyse profit margins

In return Tuckwells offer

- Competitive Salary
- Company Pension Scheme
- 21 Days Holiday
- Full support and training

To apply, please send your CV and covering letter to Julie Murr via email at julie@tuckwellgroup.com.

Customer Assistant - Saturday Vacancy
Out and About country clothing store based in Worlingworth



Vacancy: Every Saturday 9am – 2pm (additional hours may be available)
Pay: Competitive hourly rate for sector

We are looking for a hardworking, friendly individual with a keen eye for detail to join our growing team during our busy Autumn Winter season. The successful candidate must have a genuine passion for customer service and fantastic people skills. A love for the outdoor, country lifestyle would be an advantage, as would retail experience.

The position is based at P Tuckwell Ltd’s Worlingworth branch in Suffolk, near Framlingham. The role will involve working in our showroom which sells a variety of parts, clothing and merchandise. You will be working in the clothing and footwear department, which is a country clothing concession stocking brands such as Crew, Dubarry, Joules, Le Chameau and Fairfax & Favor.

Job Specification:


- Putting our customers first above all other tasks. Advising customers on our products, selling and delivering fantastic customer service to protect our high retention rate.
- Maintaining the cleanliness of the shop and other departments, along with regular stocking up.
- Frequently posting on social media and coming up with new ideas on how to market our shop in the local area.
- Maintaining our website and online shop which is in the process of being launched.
- Computer skills are an advantage due to the stock management and invoicing system that we use.
- Creating new visual displays, ensuring the stock is always rotated and mannequins are changed.
- Helping out with special events we hold in the shop, and country shows that we exhibit at.
- Assisting customers with other products in the showroom including workwear and toys.

The role will be on a permanent basis after a probationary period of 3 months. If you feel you would be well suited to the role, and can commit to working every Saturday and being flexible to work more when required, please apply. Perks include a generous staff discount scheme. In addition to this, you will be fully trained on all of the products and you will be working in the safe and friendly environment of a family run business. There will be some lone working involved over certain months, and there will be some additional hours over the Christmas period.

Please send a copy of your CV along with a covering letter explaining why you would like to work for us by Tuesday 31st October to: Victoria Spurling, via email, vspurling@tuckwellgroup.com.

If you have any questions you would like to ask before applying, please contact Victoria on 07533654311.

JCB Workshop and Mobile Service Engineer


Location: East Herts and Essex.

Salary: Competitive, Dependent on Experience

Job Type: Full Time, Permanent

An opportunity has arisen for a Field Service Engineer covering our East Herts and Essex area.
Reporting to the Service Manager, the main purpose of the job is to be able to carry out Diagnostics, Servicing, and Repairs to JCB and other Agricultural Equipment to the highest standard to new and existing Customers.
This is a Customer facing role which requires you to build strong Customer relationships within the Service sector of the company. The objective of this role is to provide the Customer with a World Class level of Customer Service.

Key Responsibilities:
- Service and maintain JCB and other Agricultural equipment to the manufacturer's specifications.
- Undertake repair and service work on the machine to the agreed work plan, to bring the machine up to the required standards.
- Inspect and test completed machine to ensure it's operating to expected performance levels, reporting any further defects or suspect conditions to the customer
- Ensure all due care is given to customer and company property.
- Provide best possible levels of customer service at all times.
- Any other duties as deemed necessary to fulfil the role.
Key Competencies:
- Experience - knowledge and experience of a variety of machinery ideally, construction, agricultural, industrial or commercial vehicle based machines. Use of field based diagnostic tools and equipment essential.
- Relationship Builder - Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.
- Communication - Ability to deliver appropriate communication both internally and externally. To build and document knowledge about the Customer company and its technical operations and feedback any important information.
- Present a professional image at all times.
- Valid driving licence is required.

To say thank you for your hard work, we will work with you to support your career progression and development.
We will also provide
A very competitive salary
Company pension scheme
21 days paid holiday plus bank holidays,
Full support and product training will be provided where necessary.
Company Van, laptop, and Mobile Phone, PPE provided.
Overtime available

Golf & Turf Engineer


We are looking for an efficient, hard-working and motivated engineer to join our growing team. Excellent customer relations skills are a necessity. The position is full time.

Technicians


We are looking for experienced technicians to work in our reputable service departments in Ardleigh and Worlingworth. These are full time positions with good remuneration packages. The successful candidates will need to be keen, hard working with a great eye for detail. Part of this role is customer facing, so a full clean driving license is required and excellent communication skills.

Closing Date: We do not always advertise fixed closing dates on the basis that our roles will be advertised until we have successfully filled the position. If you are interested in any of our roles we would advise you to submit your application as soon as possible for review