How to Apply


Please send your CV and covering letter to Victoria Spurling via email, vspurling@tuckwellgroup.com, or via post to our Ardleigh address.

IT Support Technician
Based at our depot in Great Dunmow, Chelmsford
Salary Circa £25000

The IT Support Technician be responsible for being the main point of contact for all troubleshooting across the company including sites in Essex, Suffolk, Hertfordshire and Bedfordshire.

You will also be responsible for the following:

• Purchasing and setting up new IT equipment
• Help using machine connections and troubleshoot existing installations
• Controlling and advising on the in-house app
• License control on Microsoft office set up
• Maintaining local network printers
• Working with cables, switches and hubs
• WIFI set up
• Ensuring data links are working correctly
• Setting up new and existing staff on the Gmail systems
• Data security
• Repairing damaged devises

Key attributes should include:

• Capable of dealing confidently with people at all levels
• Well-developed communication skills both written and oral
• Aptitude for learning and taking on board new information rapidly
• Ability to work as part of a team
• Ability to learn key business software and train other employees as and when required
• Able to plan and manage own workload and meet deadlines
• Good organisational skills, meticulous, attention to accuracy and detail.
• A strong competence in ICT, with familiarity in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with Gold software
• Ambition, with a desire to complete outcome orientated tasks successfully devices

The ideal candidate will also have a Full Driving Licence as you will be required to visit different sites to meet business needs.

On offer is a salary circa £25000 per annum. If you have the relevant skills and are interested in this position, please apply by forwarding your CV.

Marketing Executive
Based at our Ardleigh branch in Colchester
Salary £20000-£23000 DOE

This is an ideal opportunity for a bright, enthusiastic, energetic and outgoing individual who wants to be part of an exciting, growing business. As Marketing Executive you will be proactive and driven and be responsible for taking responsibility for marketing operations, including the development, measurement and monitoring of outcome-orientated marketing strategies and processes

You will also be responsible for the following:

• Website management and SEO
• Managing social media channels as well as integrating marketing campaigns
• Designing and publishing promotions and marketing material
• Creating internal newsletters and correspondence
• Design of internal spreadsheets and flash KPI results
• Event planning and layout design, promotion activities at show, display design and inspiration
• Placing and writing editorial for external media opportunities

Key attributes should include:

• A clear understanding of the importance of marketing to sales, business development and company growth
• Capability of designing marketing products with a great eye for detail
• Capable of dealing confidently with people at all levels
• Well-developed communication skills
• Aptitude for learning and taking on board new information rapidly
• Ability to work as part of a team
• Able to plan and manage own workload and meet deadlines
• Good organisational skills, meticulous, attention to accuracy
• A strong competence in ICT, with familiarity in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ambition, with a desire to complete outcome orientated tasks successfully
• Flexibility, including a willingness to travel if/when required

You will need to be a team player and someone who is both keen to contribute and willing to learn. You will have an out-going personality and will demonstrate exemplary communication and people skills, enabling them to communicate with confidence over the telephone, by email and in face-to-face meetings.

On offer is a salary of £20000 -£23000 per annum depending on experience. If you have the relevant skills and are interested in this role please apply by forwarding your CV.

Customer Assistant – Out & About Country Clothing store based at P Tuckwell Ltd, Worlingworth


Vacancy: Part time for 16 hours per week over two days, additional hours will be available during busy periods.
Pay: Competitive hourly rate for sector.

We are looking for a hardworking, friendly individual with a keen eye for detail to join our growing team at our store in Worlingworth. Suffolk. The successful candidate must have a genuine passion for customer service and fantastic people skills. Computer skills are essential. A love for the outdoor, country lifestyle would be an advantage, as would retail experience.

The position is based at P Tuckwell Ltd’s Worlingworth branch in Suffolk. The role will involve working in our showroom which sells a variety of parts, clothing and merchandise. You will be looking after the clothing and footwear department over your two days, which is a country clothing concession stocking brands such as Crew, Dubarry, Joules, Le Chameau and Fairfax & Favor. We have four sites in total within Tuckwells where we sell our Out and About range, so the job is varied and always busy. This particular store has been open for just over a year, and we are continually growing and expanding, therefore looking for a new person to join our team.

Job Specification:
- Putting our customers first above all other tasks. Advising customers on our products, selling and delivering fantastic customer service to protect our high retention rate.
- Maintaining the cleanliness of the shop and other departments, along with regular stocking up.
- Managing your levels of inventory in the clothing department, placing top up and seasonal orders with assistance from your manager.
- Playing a large role in advertising and promoting the shop, this will include coming up with new ideas on how to market the business, and frequent posting on social media.
- Maintaining our website and completing online sales once we are live, seeing the sale through from the initial order to the packaging.
- Computer skills are essential due to our stock management and invoicing system that we use. The role will involve receiving all deliveries in, setting up new items on our system and stock checking.
- Creating new visual displays, ensuring the stock is always rotated and mannequins are changed weekly for outfit inspiration.
- Assisting in managing and running events we hold in the showroom for all departments.
- Working at country shows where we exhibit. This includes planning, setting up and breaking down.
- Assisting customers with other products in the showroom including workwear and toys.

The role will be on a permanent basis after a probationary period of 3 months. If you feel you would be well suited to the role, and can commit to working 16+ hours per week, please apply. There will be a requirement to work some weekends due to the nature of the business. Perks include a generous staff discount scheme. In addition to this, you will be fully trained on all of the products, systems, and visual merchandising skills, and you will be working in the safe and friendly environment of a family run business.

Please send a copy of your CV along with a covering letter explaining why you would like to work for us by Friday 26th January to: Victoria Spurling, via email, vspurling@tuckwellgroup.com.

Parts Warehouse Person


We are looking for a Parts Warehouse person at our Worlingworth depot.

The position will involve aiding the Parts Manager and Parts Technicians with daily duties including:

Loading and unloading of parts.
Inspecting and reporting damages or short shipments.
Processing goods received notes.
Maintaining cleanliness and safety standards throughout the parts warehouse environment.
Picking parts for delivery to customers or the service department.
Carrying out stock checks and re-binning.
Occasionally serving customers at the point of sale counter
Any other activities that can help the smooth running of the parts department.
We are looking for a candidate who is computer literate, and presentable in their appearance and able to work well as part of a busy team. The role will involve physical activity such as lifting, bending and being on your feet for long periods.

In return, Tuckwells offer solid employment in a company that is market leading, supplies market leading brands and has been selling in our industries for over 60 years. Good remuneration with pension and other benefits are also part of the package.

If you have an interest in Agriculture or Turf machinery, knowledge of spare parts or logistics and want to be part of a growing company, we would love to hear from you.

To apply please send your CV to: pwarren@tuckwellgroup.com

Parts Technician


We are looking to recruit a parts technician that has the energy and enthusiasm to join the team in our agricultural machinery retail parts department at Worlingworth..

The role will include working closely with the parts manager in running a successful retail parts environment focusing on customer experience, parts selling and running a successful stocking programme.

Training in parts systems, stock control, marketing and selling will be part of the role. Also included will be training on products and team work.

The successful candidate will need the following key skills and attitudes:

- To have a passion for the agricultural machinery industry
- To have strong personnel skills giving exceptional customer experience
- To be a strong team player
- To be able to work within an organised structure and implement processes and procedures.
- To have strong IT skills
- To display some knowledge and understanding of engineering and turf machinery.
- In exchange we offer a good remuneration package with many extra benefits, an environment that encourages
development and reward’s success, an ambitious company to work for that offers stability and an enjoyable work
environment.

To apply, please send your CV and covering letter to Phil Warren via email at pwarren@tuckwellgroup.com.

Parts Technician


We are looking to recruit a parts technician that has the energy and enthusiasm to join the team in our turf machinery retail parts department at Ardleigh.

The role will include working closely with the parts manager in running a successful retail parts environment focusing on customer experience, parts selling and running a successful stocking programme.

Training in parts systems, stock control, marketing and selling will be part of the role. Also included will be training on products and team work.

The successful candidate will need the following key skills and attitudes:

- To have a passion for the turf machinery industry
- To have strong personnel skills giving exceptional customer experience
- To be a strong team player
- To be able to work within an organised structure and implement processes and procedures.
- To have strong IT skills
- To display some knowledge and understanding of engineering and turf machinery.
- In exchange we offer a good remuneration package with many extra benefits, an environment that encourages
development and reward’s success, an ambitious company to work for that offers stability and an enjoyable work
environment.

To apply, please send your CV and covering letter to Alan Beardon via email at abeardon@tuckwellgroup.com.


JCB Workshop and Mobile Service Engineer


Location: East Herts and Essex.

Salary: Competitive, Dependent on Experience

Job Type: Full Time, Permanent

An opportunity has arisen for a Field Service Engineer covering our East Herts and Essex area.
Reporting to the Service Manager, the main purpose of the job is to be able to carry out Diagnostics, Servicing, and Repairs to JCB and other Agricultural Equipment to the highest standard to new and existing Customers.
This is a Customer facing role which requires you to build strong Customer relationships within the Service sector of the company. The objective of this role is to provide the Customer with a World Class level of Customer Service.

Key Responsibilities:
- Service and maintain JCB and other Agricultural equipment to the manufacturer's specifications.
- Undertake repair and service work on the machine to the agreed work plan, to bring the machine up to the required standards.
- Inspect and test completed machine to ensure it's operating to expected performance levels, reporting any further defects or suspect conditions to the customer
- Ensure all due care is given to customer and company property.
- Provide best possible levels of customer service at all times.
- Any other duties as deemed necessary to fulfil the role.
Key Competencies:
- Experience - knowledge and experience of a variety of machinery ideally, construction, agricultural, industrial or commercial vehicle based machines. Use of field based diagnostic tools and equipment essential.
- Relationship Builder - Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.
- Communication - Ability to deliver appropriate communication both internally and externally. To build and document knowledge about the Customer company and its technical operations and feedback any important information.
- Present a professional image at all times.
- Valid driving licence is required.

To say thank you for your hard work, we will work with you to support your career progression and development.
We will also provide
A very competitive salary
Company pension scheme
21 days paid holiday plus bank holidays,
Full support and product training will be provided where necessary.
Company Van, laptop, and Mobile Phone, PPE provided.
Overtime available

Golf & Turf Engineer


We are looking for an efficient, hard-working and motivated engineer to join our growing team. Excellent customer relations skills are a necessity. The position is full time.

Technicians


We are looking for experienced technicians to work in our reputable service departments in Ardleigh and Worlingworth. These are full time positions with good remuneration packages. The successful candidates will need to be keen, hard working with a great eye for detail. Part of this role is customer facing, so a full clean driving license is required and excellent communication skills.

Closing Date: We do not always advertise fixed closing dates on the basis that our roles will be advertised until we have successfully filled the position. If you are interested in any of our roles we would advise you to submit your application as soon as possible for review