How to Apply


Please send your CV and covering letter to Victoria Spurling via email, vspurling@tuckwellgroup.com, or via post to our Ardleigh address.

Sales Administrator


We are looking for an enthusiastic Sales Administrator to assist our busy Grounds Care Sales Team at our Ardleigh (Nr Colchester) depot.

Job Function:
Responsible for administrating homeowner and commercial grounds care sales process to maximize administrative efficiency in the department. Processes all whole goods related sales transactions. Assists the sales team in maintaining accurate and on-time reports and records.

Essential Duties:
1. Receives and directs internal and external inquiries for the sales department.
2. Works with sales team to accurately place retail and stock orders with vendors in a timely manner.
3. Maintains regular contact with relevant salesmen to accurately produce sales invoices to the customer or finance company
4. Coordinates all complete goods ordering activities including placing the order, communicating equipment availability and assisting with inventory management duties.
5. Verifies the completeness and accuracy of sales information.
6. Maintains sales department filing, records and department information.
7. Assists with any additional depot admin and showroom duties required, this may include some Saturday work.

The ideal candidate will have:
• Ability to use standard desktop applications such as Microsoft Office and internet functions
• Excellent communication and customer service skills
• Organizational skills with attention to detail
• Ability to work to month end deadlines and analyse profit margins

In return Tuckwells offer
• Competitive Salary
• Company Pension Scheme
• 21 Days Holiday
• Full support and training

Delivery Driver/ Vehicle Valeter/ Yard Person


An exciting position has become available for a Delivery Driver / Vehicle Valeter / Yard Person to join our Team at Cromer nr Stevenage and Working within Hertfordshire and Bedfordshire.

Key Tasks and Responsibilities include;
Maintain the appearance of Company’s fleet of vehicles; Agricultural Tractors and Golf equipment and implements.
Report to the service manager to ensure a smooth running of the delivery and collection of Lawn mowers and other small machines on our VW Crafter delivery van to customers and other sites.
Cleaning of Vehicles and Machines before they are sent to workshop for service or repair.
Ensure all vehicles are cleaned and washed after service ready for delivery or the customer’s collection;
Maintain general yard organisation.
Ensure vehicles are labelled and their keys are kept safely and securely;
Ensure an effective and efficient service is maintained whilst delivering a high standard service.

The successful person must have;
Valid driving licence required; B+E (Trailer) Licence would be advantageous.
Competent driving skills and ability to load and secure the load.
Ability to organise your workload and remain focussed on the job at hand;
Good customer skills when speaking to customers over the phone and in person;
Energetic and proactive approach to work.

To say thank you for your hard work, we will work with you to support your career progression and development.
We will also provide
A very competitive salary
Company pension scheme
21 days paid holiday plus bank holidays,
Full support and product training will be provided where necessary.
PPE provided.
Overtime available

Interested? Please send your CV and short covering letter, stating when you would be available to start to us.
Job Type: Full-time

Closing Date: We do not always advertise fixed closing dates on the basis that our roles will be advertised until we have successfully filled the position. If you are interested in any of our roles we would advise you to submit your application as soon as possible for review.

JCB Workshop and Mobile Service Engineer


Location: East Herts and Essex.

Salary: Competitive, Dependent on Experience

Job Type: Full Time, Permanent

An opportunity has arisen for a Field Service Engineer covering our East Herts and Essex area.
Reporting to the Service Manager, the main purpose of the job is to be able to carry out Diagnostics, Servicing, and Repairs to JCB and other Agricultural Equipment to the highest standard to new and existing Customers.
This is a Customer facing role which requires you to build strong Customer relationships within the Service sector of the company. The objective of this role is to provide the Customer with a World Class level of Customer Service.

Key Responsibilities:
- Service and maintain JCB and other Agricultural equipment to the manufacturer's specifications.
- Undertake repair and service work on the machine to the agreed work plan, to bring the machine up to the required standards.
- Inspect and test completed machine to ensure it's operating to expected performance levels, reporting any further defects or suspect conditions to the customer
- Ensure all due care is given to customer and company property.
- Provide best possible levels of customer service at all times.
- Any other duties as deemed necessary to fulfil the role.
Key Competencies:
- Experience - knowledge and experience of a variety of machinery ideally, construction, agricultural, industrial or commercial vehicle based machines. Use of field based diagnostic tools and equipment essential.
- Relationship Builder - Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.
- Communication - Ability to deliver appropriate communication both internally and externally. To build and document knowledge about the Customer company and its technical operations and feedback any important information.
- Present a professional image at all times.
- Valid driving licence is required.

To say thank you for your hard work, we will work with you to support your career progression and development.
We will also provide
A very competitive salary
Company pension scheme
21 days paid holiday plus bank holidays,
Full support and product training will be provided where necessary.
Company Van, laptop, and Mobile Phone, PPE provided.
Overtime available

Closing Date: We do not always advertise fixed closing dates on the basis that our roles will be advertised until we have successfully filled the position. If you are interested in any of our roles we would advise you to submit your application as soon as possible for review

Tuckwell Farms in conjunction with P Tuckwell Ltd are currently looking for a:

Farm and Technology Manager



This exciting opportunity will involve the day to day management of a 2700 acre arable farm and contracting business while utilizing and developing modern farming technologies that are offered by John Deere and the other main manufactures that P Tuckwell ltd partner with.

Working with the P Tuckwell Ltd team we will look to develop and test technologies including collection, management and evaluation of farm and plant data to improve and enhance our farming practices. In addition to test machinery, in a broad trial environment, that can add value and make the farm more efficient. Collating and presenting these findings will form a part of the role.

Combining the two elements of farm management and technology testing will provide an exciting challenge for any farm manager with a keen interest in the future of farming.

The successful candidate will need to show exceptional knowledge and qualities in the following:

• Arable farming knowledge on heavy clay soils with experience growing all cereal and a variety of other crops.
• Have good agronomic knowledge and be BASIS and FACTS qualified
• Have excellent IT skills and a good knowledge of modern farming solutions.
• Be a team leader with good personnel skills
• Be willing and able to present to P Tuckwell Ltd staff and customers

Please apply to James Tuckwell via e mail.
James@tuckwellgroup.com

Experienced Parts Technician
Turf Machinery Retail Parts Department, Ardleigh Branch



We are looking to recruit an experienced parts technician that has the energy and enthusiasm to join the team in our turf machinery, parts department at Ardleigh.

After training and the required experience, it is hoped the successful candidate will progress to become the parts managers’ foreman.

The role will include working closely with the parts manager in running a successful retail parts environment focusing on customer experience, parts selling and running a successful stocking programme.

Training in parts systems, stock control, marketing and selling will be part of the role. Also included will be training on products and team work.

The successful candidate will need the following key skills and attitudes:
• To have a passion for the turf machinery industry
• To have strong personnel skills giving exceptional customer experience
• To be a strong team player
• To be able to work within an organised structure and implement processes and procedures.
• To have strong IT skills
• To display some knowledge and understanding of engineering and turf machinery.

In exchange we offer a good remuneration package with many extra benefits, an environment that encourages development and reward’s success, an ambitious company to work for that offers stability and an enjoyable work environment.

Group Service Manager – Suffolk and Essex – Agriculture and Turf



P Tuckwell Ltd is one of the UK’s leading John Deere and JCB dealerships with 7 locations, 175 employees and a forward thinking ethos that majors on after sales excellence and customer experience.

Due to retirement and restructuring we are looking for a GROUP SERVICE MANAGER to oversee all operations carried out in our Worlingworth, Ardleigh and Rayleigh workshops. The position is one of major responsibility with management of 4 service managers, over 50 technicians and some of the country’s leading Ag and Turf customers.

Team building and customer satisfaction will be key elements of the job, understanding needs, ensuring that the experience received is industry leading and swift resolution of issues and problems. Key areas of focus will include but not be exclusive to first time fix, labour utilization, leading, supervising and coaching the team, customer satisfaction, financial performance and communication.

In addition to these key roles the successful candidate will work closely with the rest of the group after sales management team in order to drive growth, continued improvement and positive change within the organisation.
We are looking for an experienced individual with a vision for the future, passion for the industry and with the ability to motivate and inspire both the team and our customers. The person must be open minded, be able to work under high pressure and show empathy.

The successful candidate will have extensive experience in the following:
• Management of service departments within commercial industry
• Genuine passion and knowledge for Agricultural and turf machinery
• Repair and maintenance of this type of equipment
• People management
• Customer relations
• IT systems and modern farming technologies
• Communication and HR

In exchange we offer competitive remuneration with an excellent bonus scheme, company vehicle, all IT and modern communication tools and a solid and reliable company to work for that has operated for over 60 years but is also visionary, open to change and new ideas, and one that encourages personnel development.

Please apply to James Tuckwell via email at james@tuckwellgroup.com

Parts Technicians



We are looking for Spare Parts Technicians, jobs located in our Maulden, Cromer & Dunmow depots.

The positions will involve aiding the Parts Managers with daily duties including:

• Delivering excellent customer service both over the phone and at the counter with parts requests. After training, you will be required to find the correct parts from manufacturer’s computer systems when required, in order to fulfil customer requests.
• Sourcing in obscure parts and items on request.
• Ordering of both daily parts orders and promotional stock orders.
• Maintaining a tidy and inviting showroom and parts storage area.
• Playing your part in promotional and marketing activities that will aid sales.
• Packing and unpacking of deliveries, stock orders and customer orders.
• Any other activities that can help the parts department improve performance and increase sales.

The successful candidates should have experience in spare parts with an interest or background in the Agricultural or Turf Machinery Markets.

We are looking for candidates who are computer literate and presentable in their appearance. A passion for customer service is essential, along with a calm nature that copes well under pressure. It is vital for our parts technicians to be confident working as a team, and willing to work the hours that our industry demands, including some weekends.

In return, Tuckwells offer solid employment in a company that is market leading, supplies market leading brands and has been selling in our industries for over 60 years. Good remuneration with a bonus package, pension and other benefits are also part of the package. We like to promote within, so if you are looking for career development, this would be a fantastic step for you.

If you have a passion for Agriculture or Turf machinery, knowledge of spare parts logistics and want to be part of a growing company, we would love to hear from you.

Golf & Turf Engineer


We are looking for an efficient, hard-working and motivated engineer to join our growing team. Excellent customer relations skills are a necessity. The position is full time.

Technicians


We are looking for experienced technicians to work in our reputable service departments in Ardleigh and Worlingworth. These are full time positions with good remuneration packages. The successful candidates will need to be keen, hard working with a great eye for detail. Part of this role is customer facing, so a full clean driving license is required and excellent communication skills.