04 June 2017
Tuckwells staff summer party!
We extended the Suffolk Show fun and held a staff summer party at the weekend. This was a fabulous day enjoyed by our hard working team, along with their partners and children. Roff's catering provided us with a lovely lunch, and we had some a bouncy slide and face painting for children's entertainment (and adult's it appeared!)
01 April 2017
Lawn & Garden Open weekend
Thank you all for attending our lawn and garden open event in Ardleigh. We had a wide selection of new John Deere mowers being demonstrated, along with a children's John Deere play area, and some special event discounts. Our Spring clothing range was in full swing too, with 15% off all Joules and Crew purchases.
13 September 2016
Revamp at Worlingworth!
We have decided it is time to revamp our Worlingworth parts store! The project has begun this week, with the aim to finish mid October. This will involve a new layout, new products and a good clean/tidy! In the mean time, there will be some disruption, so please bear with during these times - it will be worth it! We will be having an opening day to launch the new store - watch this space!
24 July 2016
Fairfax & Favor
As part of Out and About, our country clothing part of the business, we are going to be stocking the fabulous footwear and accessories from Fairfax & Favor! From August the boots will be in our Ardleigh store, and from October, they will be in the Worlingworth store too!
23 July 2016
Out & About Clothing at Great Dunmow
We have launched a concession in our Great Dunmow depot of country clothing for men and women! We have a great variety of footwear, including Aigle & Jack Murphy wellingtons, Chatham deck shoes, and Aigle children's wellies! We have a small section of clothing too, and the fabulous polo belts!
For all enquiries, email firstname.lastname@example.org
08 July 2016
We are busy setting up for The Tendring Show tomorrow! It will be a great day out, hopefully with some sunshine! Join us for a drink at our Tuckwells stand, we will have machinery on display, toys, and Out and About Country clothing. By checking in on facebook, you will receive 5% off all of the clothing and footwear (including sale!)
06 July 2016
Happy Birthday Len!
A huge congratulations to our founder, Len Tuckwell, who is 90 today!!Len started the business in 1954, see our About Us page for more...
06 June 2016
Despite the wintry weather, we had a great couple of days exhibiting at The Suffolk Show. Thanks for your support and for coming to see us at the stand.
06 June 2016
Cambridgeshire Young Farmer's Show
We enjoyed supporting the Cambridgeshire Young Farmer's for their county show yesterday! We had John Deere and Vaderstad machinery on display - thanks for coming to say hi!
05 June 2016
Open Farm Sunday!
We love to support as many Open Farm Sundays as we can! So pleased they all went really well, with fantastic sunshine! Here's some snaps from Shotford Hall, Harleston.
23 May 2016
What a fabulous day we had exhibiting at The Essex Young Farmer's Show this weekend! Fantastic weather and an incredible turn out - great work to the Young Farmer's for organising the show.
10 May 2016
John Deere Heritage Event
We have all of the info for the Heritage Event at Langar being held by John Deere to celebrate 50 Years in the UK & Ireland.
We have application forms for you to enter one of your John Deere machines from over the years! If you are interested, email Victoria, email@example.com and she can send you all of the details.
07 May 2016
The Tuckwell's Show Calendar!
We will be exhibiting at a number of shows this year, come along and see us.
21st May –Hadleigh Show/ Beds YF Show
22nd May – Essex Young Farmer Show
1st and 2nd June – Suffolk Show
5th June – Cambridgeshire Young Farmers Show
15th and 16th June - Cereals
9th July – Tendring Show
03 May 2016
Essex Young Farmer's Show!
We have been supporting the Essex Young Farmers at their show prelims day! Tuckwell's will be exhibiting at the Essex Young Farmer's show on 22nd May! We will be taking vintage and new machinery, Out and About country clothing, and we will have a bar to enjoy a drink with you all on the day. Please come along and see us! Stand location to be added nearer the time....
27 April 2016
John Deere 8000 Series Factory Trip
Matt Carden, Kevin Drage, Robin Day, Mark Debenham & Martin Seabrook, representatives from Tuckwell's sales and service division, are in America this week for a fun and useful factory visit! They're enjoying learning about the 8000 series and all of the improvements John Deere have made for this model.
26 April 2016
Free JDLink Connect upgrade or half price subscription
We are currently offering FREE upgrade to JDLink Connect for all JDLink Access users, or HALF PRICE subscription to JDLink Connect. Take advantage of Wireless Data Transfer and Remote Display Access for no extra cost! Contact us today to start your subscription(Offer expires Jul 31st 2016)
19 April 2016
Pennine Socks to land in our depots!
Our new and exciting addition to a range of our showrooms this Autumn/ Winter, Pennine Socks! This brand focusses on shooting socks and garters for Men and Women, in fun and fabulous colours, great quality materials, and at very reasonable prices! The company itself was established in 1850, and the luxury socks are knitted in England. They will be arriving in Ardleigh in August and will be available to order from us online.
19 April 2016
Aftersales Training at Newmarket Racecourse
This year we had our first service training in Newmarket with attendance from all of our service and parts departments and management team. The course was held by an external company, focussing on team building, customer service, and having a bit of fun whilst coming up with key ideas to reach the Tuckwell vision. The pictures show some of the team during one of their activities, how many people can you get on one sheet of paper! There was a lot of team work, cuddling and laughter on the day! But more importantly, the day was focussed on customer service and how we can continue to grow our business! Exciting times ahead...
17 April 2016
Out and About at Suffolk Young Farmer's Show
On Sunday, the girls at Out and About clothing went to Easton Farm Park to exhibit at the Suffolk Young Farmer's show! It was a fantastic day, with great weather. Thanks to those of you that came to see us! Best seller of the day - Chatham deck shoes! Find them in the Ardleigh depot or call Izzy or Victoria for more details on 01206 230283!
11 April 2016
50 Years Partnership with John Deere
We are celebrating 50 Years partnership with John Deere this year! As one of three original dealers left, we will be placing limited edition stickers on every new machine sold this year to celebrate.
08 April 2016
Country Clothing Revamp in Ardleigh
Out and About, the country fashion element to the Ardleigh showroom. This launched at Tuckwell's over a year ago now, and the shop moved from it's original owner's and location on Manningtree high street.
Over the last few months we have given the shop some real TLC. We are proud stockists of great country and fashion brands including Joules, Crew, Alan Paine, Aigle, Jack Murphy and Vedoneire. We have a great footwear range with Dubarry, Le Chameau, Aigle and Chatham - every option you would need for your feet!
This year we will be at all of the major shows, and we will be launching our own online shop too! Exciting times ahead. Pop in and let us know your feedback! We would love to see you...
09 February 2016
Spreader day at Maulden
We would like to invite you to our Spreader event in Maulden. Breakfast refreshments will be provided, and it will be a great opportunity to see our range of products.
04 February 2016
myjohndeere.com Prescription Creator
Whilst the functionality of myjohndeere.com is growing almost every month, the latest addition is sure to be of interest to farmers, producers and agronomists.
The Prescription Creator allows you to create an application, or seeding map, based on previous operations in the field, all still free of charge!
Contact the Tuckwell FarmSight/ AMS department for more info.
01 June 2015
Tuckwell AMS Training 2015
We are pleased to be able to announce out 2015 AMS customer training days. As usual, we will be running both a Basic and an Advanced session on each day.
Tuesday 16th June- Maulden Depot
9am- 12pm Basic
1pm- 4pm Advanced
Thursday 18th June- Ardleigh Depot
9am- 12pm Basic
1pm- 4pm Advanced
Basic sessions are aimed at either new, or occasional users, whilst the advanced sessions are for more experienced operators, and those who have attend basic sessions before.
Spaces are limited, so please book early to avoid disappointment.
16 March 2015
Home Owner Experience Days
John Deere Experience Days 2015
From the power and performance of the popular Gator utility vehicle and new TerrainCut front rotary mowers to the versatility of the R Series compact tractor range, interested customers from all industry sectors can get first-hand experience of John Deere’s latest commercial turf equipment at a number of open day events in 2015.
John Deere dealers in the UK and Ireland are hosting a series of Experience Days from March to September. Visitors can test drive a range of machines, as well as see the benefits of John Deere solutions such as overnight parts availability, flexible finance programmes from John Deere Financial and PowerGard maintenance and repair plans.
With the Gator range, John Deere manufactures the broadest range of utility vehicles in the industry. Gators are ideally suited to a wide variety of transporting, loading, hauling and general materials handling duties, and the 4WD models are equally at home in heavy mud or on delicate sports turf areas.
Leading cut quality and fast mowing speeds for more efficient operation are features of the company’s commercial mowing equipment line-up. The range offers something for everyone, from walk-behind rotary or cylinder mowers though to the X950R diesel lawn tractor and on up to the new 1500 Series TerrainCut front mowers.
John Deere’s versatile and powerful compact utility tractors from the 1R up to the 4R Series offer high levels of operator comfort and manoeuvrability. On the majority of models, the eHydro transmission boasts a unique combination of LoadMatch, MotionMatch and SpeedMatch features, while the new award-winning Hitch Assist system makes coupling up implements and trailers to the tractor’s rear hitch quicker, easier and safer.
Full details of the John Deere 2015 Commercial Experience Days, including all the host dealers, dates and venues and how to register online, can be found on the company’s website at www.john-deere-experience-day.com
27 January 2015
BCS power brush cleans and clears
We recently demonstrated a power brush attachment for moss cleaning in a car park area.
We have often recommended these brushes for snow clearing, leaf and stone tidying, however, we haven't had the opportunity to try one on moss .... we have now and it was phenomenal!
The BCS 2 wheel tractors offer several attachments and uses (now including moss clearing), please contact us for more information.
14 January 2015
ATTENTION all StarFire users
Due to a change of broadcast frequencies by the satellite, there is a need to check, and possibly update the software version in your Starfire iTC or SF3000 receiver.
This is so that the receivers are updated with the new library of frequencies, which they use to pick up the Differential correction signal. Please see the PDF below for more information.Download Changes to the Starfire network PDF - (83.16Kb)
22 December 2014
AUTOTRAC: PROFIT FROM PRECISION
Check out the new John Deere AutoTrac Micro Site to see how YOU can benefit from using John Deere AutoTracAutoTrac Micro Site
29 November 2014
Christmas Open Days at Cromer
This Saturday will see our Cromer depot hosting a Christmas open house event. Doors will be open from 10 am to 2 PM, Refreshments will be served and some great Christmas presents will be available for all the family.
Please read the pdf for more details and come and join us this weekend....Download PDF - (306.56Kb)
20 October 2014
Gator event support
Last week our demo Gator was out on track at Thetford MTB's endurance race in the forest.
The Gator proved to be invaluable for setting up, marshalling and even starting the race.
If you have an event and need a Gator please contact us for sales or hire.
05 September 2014
Billygoat walk behind vacuums, great for leaf clearing
It's that time of year again where anyone with trees will know the fun that comes with clearing the dropped leaves.
The often back braking work of raking up, picking up, bagging, shredding and dumping can be simplified and sped up by a BillyGoat vacuum.
The BillyGoat vacuum range is vast but all share the same purpose, to vacuum up material and compress it into an easily emptied bag while you walk behind!
For demonstrations, information and to see the machines please contact us.
10 August 2014
P Tuckwell ltd managing director, James Tuckwell has conquered one of the most gruelling mountain stages of the Tour de France cycling race, in aid of a charity supporting young people with disabiliti
P Tuckwell ltd managing director, James Tuckwell has conquered one of the most gruelling mountain stages of the Tour de France cycling race, in aid of a charity supporting young people with disabilities.
James and his partner Hannah White, overcame the 92-mile uphill climb from Pau to Hautacam in the French Pyrenean mountain range on their bikes earlier this month to raise money for charity Action For Kids.
L’Etape du Tour, the 18th stage of the Tour de France, is open to amateur cyclists keen to emulate the professionals by reaching the Tourmalet, the highest road in the central Pyrenees.
Riders in this year’s Tour de France followed in James’s tracks the following Thursday when they reached the 18th stage of the race before crossing the race finish line of the race on the Sunday.
James expained to us:
“The L’Etape du Tour is renowned for being one of the toughest amateur cycling sportives, but it totally surpassed my expectations. It was a true test of mental determination as well as being hugely physically demanding.
“The conditions were as bad as they get. Temperatures were near to freezing and the rain was relentless. There were many times I thought we would have to abandon, like many others.
“I’m so glad we finished and were able to raise some money for such a worthy cause. Knowing that the young people Action For Kids supports were following us and willing us on, kept us going!
Action For Kids chief executive Graham Duncan said: “The grit, guts and determination taken to complete this challenge leaves me speechless. The fact that James undertook this on behalf of our young people makes it all the more amazing.
“I hope this demonstration of commitment to what we do for young disabled people and the money raised will help us make even more positive changes in their lives.”
James would like to thank John Deere, JCB, Vaderstad, Kverneland and Greggoire Besson who all sponsored him raising over £1,400 for this great charity.
If you wish to donate to James and Hannah’s fundraising efforts, visit justgiving.com/hannahWhite2014, or text “VELO96” to 70070 followed by the amount you want to donate.
18 July 2014
Eliet shredders, inteligent shredding
The Eliet shredders supplied by Tuckwells feature some unique advantages over conventional shredders.
Eliet use a "chopping principle" that means the material fed is in cut along the grain (like splitting firewood) instead of across like a conventional machine. This chopping action results in self feeding, lower power consumption, lower noise, lower fuel and best of all the chips themselves decompose quicker due to the grain structure being opened up.
Eliet chopping blades also reduce running costs as the blade wear is lower, the blades can be turned around to cut on both sides and can be sharpened with a simple angle grinder.
Please come into the Ardleigh showroom to see the machines for yourself.
09 July 2014
Country Clothing Coming to Ardleigh
As of Aug 2014 the well known and established clothing retailer 'out and about' will be moving its store from Manningtree to Tuckwell's ardleigh depot. There you will find a dedicated shop within the new turf showroom, with dedicated staff and an abundance of this years top clothing brands and stock. RM Williams, Le Chameau, Crew, Aigle to name but a few and with ample parking and a friendly atmosphere there will be no better place to shop the autumn. Please drop in a take a look at the new shop and the top brands.Download More info on our new country clothing store PDF - (2581.59Kb)
13 May 2014
AMS Customer Training
After the postponement of our AMS training days in March, I am pleased to inform you of the new dates below. We will be running both Basic and Advanced sessions on the same day, and you are welcome to attend one, or both sessions.
Thursday 19th June - Maulden depot.
Tuesday 24th June - Ardleigh depot
Basic sessions will run from 8.30am - 12noon, and the advanced sessions will be 1.00pm - 4.30pm
The basic session is recommend as a refresher for the occasional user, or initial training for people new to GreenStar systems, while the advanced session will look at optimizing the more advanced features, for those already familiar with the basic operations.
Remember, all AMS support package customers are entitled to one free session per year, and can purchase additional sessions at the discounted rate of £75.00. All non package customers may attend for a fee of £100 per session.
If you would like to book your place, or have any questions at all, please contact your salesman or AMS specialist.
06 May 2014
Yamaha ATVs now with free winches
Yamaha Grizzly quad bikes are now being fitted with "Warn" winches.
From 350 through to 700 all new bikes will be supplied with industry leading manufacturer "Warn" front winches and handle bar controls.
15 March 2014
Huge attendance at Ardleigh open night
Awards presented at dealer open evening
A late February open evening arranged by P Tuckwell Ltd to mark the retirement of sales manager Tom Glover also included an opportunity to check out some of the latest JCB and John Deere products and was very well attended. David Williams reports.
More than 350 farmers and contractors were at the open evening which was held at P Tuckwell’s Ardleigh, Essex depot. Most were from Essex and south Suffolk and there was a mix of both long-established and more recent customers of the dealer. “We were delighted with the attendance,” said P Tuckwell director James Tuckwell. “There is a great deal of respect and gratitude for everything Tom has done for the farming community and the open evening was an excellent opportunity for those he has worked with over the years to express their appreciation and to wish him all the best for his retirement.”
The open evening started at 7pm and guests enjoyed a hog roast and a bar, the opportunity for those in the industry to get together socially enjoyed by everyone present. “It was a great evening,” said James adding that the last guests departed well after midnight.
John Deere UK managing director Richard Johnson gave an address in which he acknowledged Tom’s dedication and loyalty to the John Deere brand and its customers, and P Tuckwell managing director Paul Tuckwell also paid tribute to the retiring sales manager’s contribution over the years.
Another member of staff receiving an award was group service director Colin Coombes who celebrated 50 years’ employment with P Tuckwell last year.
New products on show from John Deere included the latest additions to the 7R series as well as a 6RC series tractor with a front loader, both supplied for the evening by John Deere. New models from JCB on display were 560-80 and 531-70 Loadalls and a 434 wheeled loader. “Visitors made the most of the evening to find out about the latest products and to discuss their requirements for the coming year,” explained James. “Our sales specialists Paul Coffey and Martin Seabrook were kept busy all evening and received many enquiries and the lawn and garden products were in demand too.”
James said the evening was a total success; “It was most enjoyable for everyone who attended and Tom was very pleased with the response. He has been handing over his customers to other members of our sales team over the past few years in preparation for his retirement but his calm nature and ambassadorial qualities will be missed, both by colleagues and his many loyal customers.”
The open evening was well attended by long-established and recent customers from the Essex and Suffolk farming communities
John Deere UK managing director Richard Johnson presents an award to retiring dealer manager Tom Glover
Paul Tuckwell presents an award in recognition of 50 years’ service to Colin Coombes
03 March 2014
Mulching? facts and fiction
As we are now quickly approaching the cutting season the inevitable question of mulching vs collecting will be coming up time and time again.
Mulching grass works by the mower keeping cuttings within the mower deck and cutting it repeatedly until it leaves the deck as a fine paste / dust rather then long blades of grass.
The down side to mulching is that you must be disciplined, it is not the magic process that some imagine it is. Mulching works by cutting a third of the grass length and burying it into the two thirds remaining, this may well mean cutting three times a fortnight in the height of the growing season.
Mulching is easier to keep up with and more tempting to cut regularly as you do not need to go slowly to allow grass into the collector, you do not need to empty bags or store cut grass, you simply cut little and often.
Mulching does not work on very short grass, an inch is ideal as this gives you enough material to hide the clippings in and appear as though it has been cut and collected.
Tuckwells offer a range of mulching mowers both ride on and walk behind from John Deere, Etesia, A.S and many others, why not call into your local groundcare branch for more information?
18 February 2014
X950R - direct collect is nearly here!
Following on from the first glimpse of the new X950R direct collect diesel mower back in September, we are now only weeks away from the first machine hitting our customer's turf!
For more information or to reserve your X950R please contact your local branch, pre-release order numbers are limited!More Info
17 February 2014
AMS Advanced Training
We will be running our next training sessions during the dates and locations below. All Gold and Silver support package subscribers and entitled to one training session per year free of charge, and additional sessions may be purchased at a cost of £75 (£100 for non support customers)
Maulden, Bedfordshire - Tuesday 11th March at 9am.
Ardleigh, Essex - Thursday 13th March at 9am.
Topics covered in the session will include: Advanced AutoTrac, new features, 3rd party connections and general advanced features.
This session is aimed at the more advanced user. We will be running a basics session around May/ June time. Details to follow.
If you would like to book a space on either of these upcoming sessions, please email firstname.lastname@example.org, or speak to either David Tooley, Adrian Fullman or Aaron Poulson.
14 February 2014
New Subscription Ordering Process
As from February 26th, AMS subscriptions are available exclusively from your John Deere Dealer. This includes subscriptions to SF2 signal and JDLink.
This means a simplification of the order process due to a “one stop shop solution” at the dealership, and stronger dealer support capabilities due to dealer awareness and integration during the order process.
11 February 2014
Get £510 Discount if you buy a new ATU System now*
John Deere are currently running a fantastic offer for new ATU, 1800 display and SF3000 packages. If you order these three components, along with an AutoTrac activation before 30th April 2014, you will qualify for an extra £510 discount, on top of the already huge recent price reduction.
Contact your local P. Tuckwell Ltd sales representative for a quote today.
John Deere AutoTrac Universal 200 delivers the productivity and cost savings of automatic mobile guidance to your entire fleet – including older-generation John Deere machines as well as most other brands:
– Easy and flexible, the set-up takes just minutes
– Easily transferable from one machine to another
– Available at three accuracy levels (S1, SF2 and RTK)Download ATU promo PDF - (2118.51Kb)
07 February 2014
RoboCut robotic flail mower demo
Yesterday we demonstrated a remote controlled, 40hp diesel, tracked flail mower.
The RoboCut was demonstrated on the steep banks of the reservoirs at a water treatment works, the 1.3m flail mower tore through bramble, saplings, reed and thick grass at speed and left little debris.
The RoboCut can be fitted with many attachments to add to it's versatility, including: rotary mower, stump grinder, blade, brush and a snow blower.
The RoboCut can safely be operated up to 150m away and on banks up to 55 degrees.
To arrange demonstration please contact your local Tuckwells depot
20 January 2014
New Trimax Snake
Trimax has launched a new mower, the Snake.
Snake features, 3 articulating independent decks giving a mowing width of 3.2m and a transport width of 2.0m. The decks can be fully lifted for transport or lifted enough to pass over kerbs or pathways.
Snake has the standard Trimax specification, LazerBladez, full width rollers, 3 year warranty and easy maintenance including quick release covers and remote grease points.
To see the Snake in action click the video link or contact your local Tuckwell depot.
10 January 2014
Thor log splitters - the easiest splitters
At Ardleigh we now have various Thor log splitters in the showroom, these include electric, petrol and PTO powered models, all with the same fantastic features.
"System Leader" is a unique feature on the Thor machines, it allows you to lower the splitting ram using a foot control with a maximum 8kg pressure, this means awkward shaped logs can be split with ease by holding them in place with your hands, then pinching them with the splitting head before removing your hands to split the log at full pressure.
Please call in at Ardleigh or contact your local depot for a demonstration or further information.
05 November 2013
Firewood processors now at Tuckwells
Ardleigh depot yesterday supplied our first Hakki Pilke timber processor.
The processors take timber up to 50cm diameter and turn them into split firewood. The process starts by loading the timber onto a feed table, the table then takes a single length of timber and places it onto the feed conveyor, the conveyor brings the timber through to the saw which cuts it to your pre-set length (max 60cm), the cut log then drops to the ram which pushes it through a 4, 6, 8 or 12 way splitter, the split wood is now ready to burn, it is sent up the conveyor belt to load directly into your vehicle, bag, box or just a pile!
The entire process is controlled by one operator from a single control point. The processors can be powered by tractor PTO or electric.
For more information or to see the machines please contact us.
11 October 2013
The Gator's racing pedigree
With the UK introduction of the 825i we have seen more of a cross over for Gators in work and play.
The 825i is a "work orientated" utility vehicle with a combined towing and load capacity in excess of 1,100kg the performance however is more of a racing specification. Top speed is over 45mph (14" wheels) and acceleration is exceptional thanks to a 50hp petrol engine.
A lot of the drivability, performance and tuning has stemmed from John Deere's racing Gator the RSX850i, the RSX is not currently available in the UK but it is well worth a look at the video of it running in the "Best in the desert" series.
23 September 2013
Tuckwells receive first XUV855D 4 seat!
We have just received 2 of the first 4 seat diesel Gators. Having been officially released for sale by John Deere UK we have 2 of the first batch in the UK at our Ardleigh branch, one for demonstration and one for sale.
To book a demo or to see the machine for yourself please contact us, numbers are limited and we are happy to have two of the first UK XUV855D S4 Gators.
The S4 has many of the features of the standard XUV855D Gators including a 25hp diesel engine, 4 wheel drive, 4 wheel independent suspension, all round hydraulic disc brakes and a 635kg payload.
04 September 2013
John Deere product launch in Berlin
James Gibbon and Alan Ford from Turf department (as well as members of our Agricultural team) were invited to Berlin from the 29th to the 31st of August to a John Deere event where many new products were unveiled.
The exciting new line up included (amongst many others)the all new X950R direct collect diesel lawn tractor which will be available from spring 2014 and a 4 seat version of the hugely popular 855D Gator utility vehicle which we will be taking orders for shortly.
Keep an eye on our website for updates on many more new products to be announced!
03 September 2013
Tuckwell AMS Training 2013/14
Expanding on the training we ran in June this year, we are planning additional training to further meet your needs.
Using the Exit Surveys which many of you completed for us at the end of the last training sessions, we have planned 3 new sessions for 2013/14.
Dates are not finalised yet, so any please let us know which sessions you would likely be interested in to help us gauge numbers.
John Deere and Gatekeeper,getting the most from data etc NOV/DEC 2013
Advanced autotrac, new features, 3rd party connections JAN/FEB 2014
Beginners overview, autotrac operations etc MAY/JUNE 2014
If there are any other subjects which you feel would be beneficial to you, please let us know.
Each half day session is priced at £150 (£75 for support customers) with one session inclusive as part of all Gold/ Silver support packages.
02 September 2013
JDLink Location History
New for JDLink subcribers:
John Deere Location History enables all JDLink subscribers to remotely monitor the productivity of machines in the field during operation. You can monitor machine location, machine state, fuel level, heading, and path based on last known vehicle position. Location History uses the information gathered from the machine to display the machine’s path on the map.
This feature will be rolled out to existing JDLink machines throughout August and September. (Not currently available on Sprayers and SPFH)Location History Quick Guide
03 July 2013
Small Tractor - Big Job!!!
Today we had a demo that was a real test for our small John Deere compact tractor the 1026R.
The demo was at a 7 acre nursery that had been left for 3 years and nature had started to take over.
We took the 1026R with the front loader to move debris, the mid mount cutter in case there was grass and fitted a used 1.2m flail to the linkage.
Arriving on site and meeting the owner we quickly removed the mid mount deck and set about plotting a course through the overgrowth. Using the loader to flatten the brambles, nettles and debris we cut a gentle path through the growth which often came upto and above the roll bar!
The 1026R exceeded expectations and a single pass took the material down to a couple of inches and pulverised the cuttings.
To see this machine for yourself please get in touch, you wont be disappointed.
17 June 2013
Stratford Hills Horse Trials
Over the weekend we attended Stratford Hills Horse trials, we bought along a few machines as well as sponsoring as we have done in previous years.
Over the course of the weekend we saw wind, heavy rain, hail and lightning as well as a fly over from the aircraft heading for the queen's birthday for a flypast!
04 June 2013
This year was a massive improvement on last years show - firstly because it wasn't cancelled and secondly there was a great turnout of people despite the previous years disastrous weather!
We went all out again with 2 stands at the show, the main stand with the agricultural machinery and our Gators, compact tractors and terrain mower and the second stand proving very successful with domestic ride on mowers, quad bikes and pedestrian mowers.
Our white Gator drew plenty of attention despite the impressive number of XUV Gators being driven around the show by show staff (all machines from GatorHire).
20 May 2013
Hadleigh and Essex shows
This weekend saw the start of the show season with Hadleigh and the Essex young farmers shows taking place.
It was a cold start to the season with wind and light rain but we still met a lot of new customers as well as many regulars!
19 April 2013
On the 17th April we held an "arrive and drive" Gator demonstration day. We held the event at the "devils pit" which is a purpose designed off road track with huge holes, never ending climbs and slopes that you couldn't walk up!!
The Gators managed to survive everything we put them through and everyone who attended had a great time trying to find the limits of the Gator's capability!
We had a the day:
XUV855D diesel Gators
XUV550 2 & 4 seat petrol Gators
XUV855D Tracked - a diesel with aftermarket tracks
RSX850i Petrol race buggy
12 April 2013
First time out with new demo WAM
We had a very successful demonstration with our new WAM 1600T at a water treatment works.
The high torque 2.0l turbo diesel engine powered through wet grass with all 3 decks down giving 128" (325cm) cut in a single pass. With 4wd and independent deck control the WAM cut slopes, upto resvoir banks, around trees and acres of open space.
05 April 2013
ARDLEIGH OPEN WEEKEND 13th & 14th APRIL
We will be holding a Groundcare opend weekend on the 13th and 14th April 2013.
The Ardleigh Showroom will be open over the weekend with demonstration machines available to try, 15% off rrp on all John Deere homeowner mowers and expert advice from our sales team.
Saturday 8am - 4pm
Sunday 10am - 4pm
02 April 2013
Show in the Snow at Higham
Despite the snow and wind we attended Higham Point to Point on Easter Saturday.
Equipped with a chimnea and wrapped up warm we set up the stand just in time for the first snow flurry. The turnout was surpisingly good and proved to be a great day out.
We displayed a sample of our machinery line up including a John Deere Gator XUV855D, Yamaha 550 Grizzly quad bike, John Deere X145 lawn tractor and walk behind mowers. We also displayed some of our country clothing and toys this year with Chameau boots, Hoggs tweed and outdoor clothing, Buckler boots and the ever popular range of John Deere toys, models and clothing.
27 March 2013
GATOR EXPERIENCE DAY
We are pleased to invite you to our Gator experience day that will be held at Devils pit, Nr Luton on the 17th April 2013. Here you will be able to ride and drive our full range of Gator utility vehicles on the legendary Devils pit off road track. Refreshments will be available as well as some outstanding deals and a 0% finance offer on all machines.
Please come and see us on the 17th April
For more information on devils pit go to www.devilspit.co.ukDownload Gator Experience Day Invite PDF - (524.72Kb)
15 March 2013
Tuckwells support Gifford Wood appeal at Lord Myor's Show
P. Tuckwell ltd loaned a John Deere 6210R tractor to be used with a trailer lent by P. G. Rix Farms ltd to promote the Gifford Wood appeal at the Lord Mayor's show.
The Gifford Wood appeal is fund raising to plant 4,500 trees on a 5 acre site acquired by the City of London.
07 March 2013
New clothing and field sports
The Ardleigh groundscare showroom now stocks Hoggs of Fife tweed and country clothing, Le Chameau and Buckler wellies, Jack Pyke shooting accesories and many other leading brands!
Jackets, Boots, Decoys, Poles, Cammo net, Gun slips, Cartridge bags, knives and much, much more!
15 February 2013
AMS Specialist Training in Bordeaux
AMS and Sprayer specialists visited the Bordeaux region of France last week for 4 days John Deere specialist training.
MORE TO FOLLOW:
08 February 2013
AMS Support Packages Available
Farmers will not be surprised to hear that the sales of John Deere AMS products continue to grow at an amazing pace. Due to this growth we are increasing our dedicated staff numbers to three, to support you in the field.
Adrian Fullman will cover South Essex, Bedfordshire & Hertfordshire.
(i.e Dunmow, Cromer, Maulden and Rayleigh)
2. David Tooley will cover North Essex and Suffolk.
(i.e Worlingworth, Ardleigh and Sudbury)
3. Aaron Poulson will be based at the Dunmow office to offer
back up to Adrian and David with phone support, software upgrades and licensing etc.
The above personnel have a wealth of experience with AMS products and are able to offer an unrivalled service in AMS support.
Coupled with the above we are introducing two support packages in order to keep your costs to a minimum, whilst ensuring that your equipment is kept up to date and you have the support that you require. The details are attached in the PDF below.
We are committed to support you and your machines and see this as a positive step forward in the ever increasing world of Techtronics in agriculture.Download AMS Support Application Form PDF - (157.15Kb)
07 February 2013
All wrapped up
Last week we supplied this TFM glavenised canopy. The canopy was wrapped in RealTree to match the Gator.
The canopy was fitted for pet transport and general use on a game shoot. The canopy has a mesh tail gate with gas struts and a front window to view contents from the cab. We have had many Gators wrapped in realtree to help them stay out of sight when used on shoots etc.
17 January 2013
GatorHire extend their fleet.
The start of the new year saw a busy time for us with GatorHire extending their already impressive fleet.
As well as a large stock of Gators ranging from a specialised tracked machine to snow clearing configurations, they have ordered 20 of the new power steering XUV855D Gators from P. Tuckwell ltd Ardleigh taking the total supplied to over 40.
GatorHire, based in Suffolk is a division of Forkrent PLC, supplying the UK with both long and short term hire of the John Deere Gator utility vehicles. Full details at www.gatorhire.com
16 January 2013
Trilo cleans up on a cold demo
Despite the cold weather yesterday, we carried out a very successful demonstration of the Trilo range of blower and vacuum units.
At P. Tuckwell ltd Ardleigh we supply the full Trilo range from scarifiers to turf layers.
This demonstration was focussing on leaf removal, despite frost and laying for months the areas of leaves were cleared and collected quickly and efficiently using a B7 blower and SG200 collector.
14 January 2013
Keeping your business open
We have had positive feedback from several customers who have been keeping businesses and campuses open during the recent snow and ice.
P. Tuckwell ltd Ardleigh have supplied several machines for snow clearing and grit spreading including SnowEx spreaders, Bema sweepers and John Deere ploughs.
10 January 2013
J.E BUCKLE team fully integrates into the P Tuckwell business for 2013
J.E BUCKLE team fully integrates into the P Tuckwell business for 2013
Following the acquisition of J.E Buckle Ltd by P Tuckwell Ltd in June 2012, and as the result of a six month period of integration and planning, J.E Buckle depots at Cromer, Hertfordshire and Maulden, Bedfordshire have now fully changed trading name to P Tuckwell Ltd as of December 2012.
Looking back to the early planning of the business transition former J.E Buckle Managing Director, Gary Buckle said;
“delivering sales and service solutions to our customers has always been a top priority for us and we fully understood that as a lone and relatively small scale operation J.E Buckle was exposed to the future challenges of farm and turf machinery distribution. Our customers will require enhanced services and solutions from us in the future and we knew we had to be part of something bigger to provide these”
The J.E Buckle business joined the Tuckwell Group on 1st June 2012 and remained trading as J.E Buckle for six months of integration. All staff have remained with the new business at the existing outlets; as well as the Buckle family who now additionally carry out duties as directors of P Tuckwell Ltd.
“We have been pleased how similar the friendly and flexible cultures of our businesses are, so naturally they have integrated well” commented James Tuckwell, Joint Managing Director P Tuckwell Ltd, “we have been comparing good practices, working on new systems and investing in extra resources where required, we have some exciting changes to come”
During a recent open day at the new P Tuckwell depot at Cromer, Herts, both
P Tuckwell Ltd Sales Director, Gary Buckle and James Tuckwell had the opportunity to meet with many customers and staff as well as check out the new dealership branding, together concluding:
“along with ourselves, all our team have seen the long-term benefits of being part of a larger dealership group by having access to increased levels of stock, demonstration machines, expertise and resources. We are confident that together we have established a stronger business for the future”
The combined business, now one of the largest and longest established John Deere dealers in the UK, currently employs over 140 staff across seven sites from Suffolk to Bedfordshire, representing the full line of John Deere Agricultural, Homeowner and Professional Turf products.
Photo: James Tuckwell (left) and Gary Buckle (right) take some time out from a recent open day at P Tuckwell’s new branch at Cromer, Herts, alongside the latest John Deere XUV550 utility vehicle.
09 January 2013
New Ardleigh Showroom open for Business
Our new 5,000 sq foot showroom is now fully open and ready to offer customer a brand new shopping experience.
This spring we have everything you could need for your garden and lawn. Lawn and Garden equipment from John Deere
including ride on and walk behind mowers and a great range of scarifiers and moss control products.
We have a full range of earth moving equipment including rotavators, hoes and many hand tools.
We have Karcher pressure washers, watering equipment from Hozelock, torches from Maglight and knives from Victorinox.
In addition we have composts, grass seeds, weedkillers, fertilizers and many more garden products.
You will also find many kids toys that can be enjoyed outside in the garden and a full range of outdood clothing.
Pop in today to see our fantastic spring offerings.
07 August 2012
Touring car drivers take on the farm
Touring car drivers: Rob Austin, Lea Wood and local man Ollie Jackson had a new challenge at Grange farm Gipping ahead of the Snetterton race.
The drivers were tested on combine driving and crawler driving ahead of a race with Tuckwell's XUV Gator with a trailer and milk churn.
All of the drivers commented on the level of technology in the Combine and crawler but agreed the most fun was racing the Gator. The level of aggression from all drivers was as wild as expected but Vauxhall Vectra driver Lea Woods took the victory.
13 June 2012
Tuckwells Host Summer Party
On Sunday the directors of P Tuckwell Ltd hosted a summer party for all their staff and families to thank them for their hard work over the past year. It was also an opportunity to welcome the staff from JE Buckle to our company and for them to meet the rest of our staff. Nearly 200 people attended and the sun was out creating a great atmosphere. Children’s entertainment included face painting and a inflatable slide. Drinks and lunch were provided. Special thanks must go to Mark Debenham for his help setting up and for manning the bar!!
04 March 2012
P Tuckwell Ltd Aquires J E Buckle
The boards of P Tuckwell ltd and JE Buckle Ltd have today, 1st March 2012, announced that an agreement has been reached for the acquisition of Buckles trading area and assets by P Tuckwell ltd.
The transaction sees two of East Anglia’s most respected and long serving John Deere dealers combine forces to form a stronger and more dynamic dealership, capable of offering customers in Suffolk, Essex, Hertfordshire and Bedfordshire the very best in machinery sales and service.
The agreement is expected to be completed on the 1st June 2012. Both existing Buckle depots, at Maulden, Bedfordshire and Cromer, Hertfordshire, as well as all the Buckles staff and franchises, will continue with the new business.
For more info please read the attached press release or call your local branch.Download PDF - (87.26Kb)
12 October 2011
John Deere Scarifier's Claim Top Prize
Now is the time to start scarifying your lawn and a recent test in Gardeners World magazine has named the John Deere scarifiers as the best buy for your lawn. With many models, including electric and petrol, all at great prices there is no better time to think about a purchase.
Please read the attached article and pop into our showroom to see the exciting line up.Download Gardeners World Review PDF - (617.3Kb)
11 July 2011
First Prize at the Tendring Show
The 2011 Tendring show proved to be a very successful and thoroughly enjoyable day for all that attended. The weather held fair and the large crowds enjoyed the stall, livestock and displays in the grand ring. The Tuckwell stand was very busy with many customers from both agricultural and horticultural customers. The New John Deere 855d Gator and 8360R Tractor were on display helping to the stand to win 'best stand at the show'. A few drinks at the Tuckwell bar at the end of the day rounded off another great show. Thanks to all our staff that put a lot of effort into making the stand look so good.Download More Pictures from 2011 Tendring Show PDF - (33038.72Kb)
01 July 2011
New John Deere S690i Combine Sets New Bench Mark in Small Grain Harvesting
The recent launch of new John Deere products included the unveiling of a new range of combines including the fleet leader the New S690i. All models are specifically designed for European crops and feature new premium cabs with 30% more space, increased horse power and 26” rubber tracks on S series models.
Full information is in the pdf below so please read on and call us for a demo this summer.Download New John Deere Combines for Europe PDF - (194.37Kb)
01 July 2011
New John Deere 7R Tractors set new standards in 200-300 hp market
The recent launch of new John Deere products included the unveiling of a new range of 230-310hp 7R tractors. All models boast industry leading power to weight ratios, command view 2 cabs (as seen on all 8R models), new command quad gear box and a new level of machine telematics never before seen on agricultural machinery.
Full information is in the pdf below so please read on and call us for a demo this summer.Download PDF - (191Kb)
01 July 2011
NEW 6000ltr JOHN DEERE SPRAYER
John Deere recently launched the new R962i trailed sprayer. With a 6200ltr tank, up to 40m boom, steering axle and leading solution managment systems it is sure to be the first choise for large arable framers and contractors.
More details are in the pdf below so please read on and call for further information or a demonstration.Download New R962i Sprayer heads John Deere's trailed range PDF - (201.83Kb)
01 July 2011
New 6R tractors offer more power, comfort and performance
With More than 550,000 units produced from the Mannheim factory since 1992, John Deere's 6000 range is the most successful tractor range in Europe. The new 6R Serier offers new levels of power, performance and comfort. Every aspect has been improved including suspension, visability and hydraulic power. Exciting new gear box options also make the new range the most exciting yet. Please read the pdf for for information or call us for a demonstration..Download New 6R tractor range sets new bench mark in power and performance. PDF - (0Kb)
07 June 2011
Long Service Awards for Tuckwells Employees
The 2011 Suffolk Show saw 4 Tuckwells employees receive long service awards. David Flatt, Worlingworth service manger, Mally Bowen, service technician and Mick Arris all received awards for over 40 years service and Joe Nightingale received an award for 52 year. All were presented their certificates by HRH Princess Anne and the Directors of P Tuckwell Ltd thank them for their long and loyal service.
24 May 2011
THE RIGHT FUEL IS NOW OF VITAL IMPORTANCE
With the new generation interim tier 4 engines now coming into our every day farming lives, the fuel we use has taken on a new level of importance.
In order to get the best perforance and maximum life from these engines great care needs to be taken with regards to the fuel we use.
All of us at P Tuckwell want to make the process as simple as possible and thus attached are two documents outlining the facts around the fuel.
Please read them and contact us if any further advise is required or fuel additives needed!Download The background to modern fuel PDF - (39.43Kb)
04 April 2011
Yamaha's First Choice for BBC
The popular BBC series Lambing Live is about to air with its second series, this time from the hills of Cumbria with Yamaha Grizzly ATVs in support.
The BBC have chosen the Grizzly 350 IRS and the Grizzly 550 EPS to power Kate Humble and her team as they film the lambing season live from a hill farm in the Eden Valley.
The new series goes out live next week with the first of five shows airing on Monday 4th April on BBC 2 and HD at 8.30pm. The show then screens nightly at 8.00pm from 5th -9th April. Full details at:
Last years show from Wales proved a massive hit and the team have moved up a gear for 2011 by including ATVs and tackling fell gathering on the hills.
Kate and her team have all taken EASi riding courses and spent some time on the farm getting used to the terrain. Kate immediately took to the Grizzly 350 IRS which has proven itself over the last four months as the film crew and presenters gear up for the live shows.
Bringing real life, as it happens, drama live to our
screens the Yamaha Grizzlys are sure to play a major role
in this engaging series with unprecedented coverage and
exposure for Yamaha ATV. For more details of the show
Yamaha Motor UK was delighted to support the filming of
this program and would like to acknowledge the assistance
of Taylor & Braithwaite ATV in providing local support to
29 March 2011
TUCKWELL'S GATOR DAY
Last month Bruce Davie, James Gibbon and Mark Twitchet hosted the first Tuckwell's ride and drive gator and quad days.
The two day event held at Allshots farm, Kelvedon with the kind permission of Chris and Joe Smith, was a huge success. Over 75 potential customers turned out and all enjoyed driving the new Yamaha 550 quad and the new John Deere 855D, 50k Gator. The airfield was used as a striaght run track and two mounds were made to test the machines off road capabilities. Many orders have been taken since and for your own personnel demonstartion or to find out more please go to our contact pages and give us a call.
25 February 2011
John Deere Unveils New Generation BalerJohn Deere unveils new generation baler
John Deere’s all-new 900 Series variable chamber round balers feature a revolutionary Fast Release System (FRS), which can lead to savings of up to an hour a day during harvest. These unique balers will be available in limited quantities this year, before full commercial production begins for the 2012 season.
Designed specifically for use by contractors and large livestock farms, the new 960 and 990 balers employ state-of-the-art technology to significantly improve baler output, bale density and operator comfort. In addition, built-in reliability and durability are provided by the exclusive full-frame design, which relieves the entire bale chamber from external stress.
FRS speeds up the bale ejection process by enabling the operator to unload the completed bale in less than five seconds, which is up to 10 seconds faster than a conventional machine. It employs a unique ‘curtain’ design, which replaces the traditional heavy rear door.
As a further aid to increased productivity and efficiency, innovative side panels have replaced the usual bale chamber side walls. During bale formation, these flexible panels ensure that the baler reaches maximum capacity, and also open slightly as the bale is ejected, to prevent any risk of the bale jamming in the chamber.
The 960 and 990 balers are available with a choice of 2.2m wide RotoFlow or MaxiCut 13 or 25-knife precutter pick-ups, and produce bale diameters from 80 to 160cm and 80 to 185cm respectively. For improved crop flow and enhanced reliability, the newly designed high capacity pick-up uses five rows of tines instead of the four on traditional models. The balers are also equipped with a new drop-floor unplugging system, which operates over the total width of the rotor.
Maximum bale density is provided by the new MaxD bale chamber design, which means fewer bales per hectare need to be wrapped, handled and transported. This design features an offset density arm that transmits optimal tension to two wide endless belts, each 573mm wide. Three powered rollers inside the chamber also make starting the bale easier, especially in wet conditions.
The net wrapping system is now located at the front of the baler to allow continuous visual control of the wrapping process. The net is pulled directly into the bale chamber and plugging is therefore avoided, whatever type of net (CoverEdge or Edge to Edge) or net length is being used.
To further improve efficiency, especially during long working days, the new 900 Series balers are ISOBUS certified and can be equipped with a GreenStar 1800 display. This controls most of the key machine settings and functions, including bale density and size, soft core pressure and diameter, knife selection and operation of the drop-floor unplugging system.
The SIMA 2011 Gold Medal award winning Tractor Implement Automation (TIA) system will also be available as an option on the 900 Series balers, from 2012. When operated with a tractor featuring ISOBUS, a continuously variable transmission and electronic SCVs, this baler automation system also significantly reduces the harvest workload – instead of the driver having to stop the tractor to open and close the rear of the baler, TIA manages everything using simple fingertip controls to complete the baling process.
07 February 2011
Gator Demo Days
P Tuckwell Ltd will be hosting a two day demo event for all terrain vehicles including gators, quads and attachments.
Featuring the New 855d gator and yamaha quads the event will be well worth visiting.
04 January 2011
New 5430i Sprayer with 36 Meter Boom
John Deere’s flagship sprayer improved for 2011
A new John Deere 5430i self-propelled sprayer with 36m boom will be seen for the first time in the UK on the company’s stand (G30, Avenue B) at the LAMMA ’11 show in January.
Over 100 5430i sprayers are now at work in the UK and Ireland, providing high levels of spraying performance and productivity. The company’s European sprayer factory at Horst in The Netherlands has now started production of an enhanced machine for 2011, featuring new developments in spray boom suspension and application rate control.
A unique control system known as Boom Charge automatically increases pressure in the spraying system to optimise the application rate as the sprayer is switched on and accelerates away from the headland. This system minimises any under application that may occur, thus increasing overall spray accuracy, especially in areas where forward speed is changing rapidly, and providing much more even spray coverage.
Further design changes include an all-new boom centre frame and suspension, incorporating revised geometry for the folding cylinders, hinge points and anti-yaw system. This new arrangement increases the preloading on the anti-yaw dampers, while simultaneously reducing boom yaw travel.
In addition, new software for the BoomTrac automatic boom levelling and height control system has been introduced to take advantage of this new suspension geometry. Together, these developments have provided a further increase in boom ride performance, allowing the minimum height above the target to be consistently maintained even with wider booms and at speeds of up to 20kph.
Further details of the John Deere sprayer range are available from local dealers or by visiting the company’s website at www.JohnDeere.co.uk
01 December 2010
New Retail Showroom Soon to Come at Ardleigh
Arriving in late July will be P Tuckwell's NEW PURPOSE BUILT SHOWROOM
. Within its stylish exterior will be 5,000 square feet of high quality products including lawn mowers, garden machinery, garden tools, clothing, toys and merchandise. In fact it will be a shopping paradise for all those lawn and garden lovers, those after country clothing and accessories or John Deere enthusiasts and all the children after merchandise and a huge range of toys.
Come and see for you self at our opening party coming at the start of next summer.More Info
26 November 2010
Available on new tier four engine machines the new JD Link will give users and owners unrivalled and invaluable information on the performance of their machine, the location and movement, and instant service and breakdown diagnostics.
See the below link to find out more
24 November 2010
JOHN DEERE BALER WINS GOLD
ISOBUS communications system for automating harvesting operations
Winner of an award at SIMA 2011
The first applications that use the ISOBUS communications protocol are a major technological leap for controlling machines and carrying out operations, particularly in harvesting:
The “ISOBUS Baler Automation” is a system that enables data to be exchanged in both directions between tractors and round baler presses. The baler press can automatically trigger various repetitive actions at the desired time, such as immobilising the tractor, binding the bale and then ejecting it. Used in conjunction with the "Fast Release System" which features on the brand-new John Deere 960 and 990 presses, it significantly reduces the amount of time it takes to eject the bales and increases their density. The two systems work together in complete synergy, increasing productivity, reducing energy/fuel consumption and improving operational comfort for the user.
Two types of tractor-tool guidance systems have been developed by John Deere in association with Grimme and Pöttinger. Grimme’s tractors are guided by Pöttinger’s tools using information exchanged over an ISOBUS connection:
Grimme’s “Root Runner” has been designed for use with its beetroot harvesters and potato diggers. The tractor is steered using information transmitted by sensors which mechanically detect rows and ridges.
The “Swath Scout” has been developed by Pöttinger for its self-loading trailers and uses a swath scanner which sends information to the tractor so that it can be steered automatically.
01 November 2010
Tuckwell Fire Service
Last summer service manager Andy Smith dashed to the rescue to contain a field fire outside the premises at Ardleigh. The pictures are quite impressive!
New Ardleigh Showroom open for Business
Visit our ShopMore Info
John Deere Stellar SupportMore Info
AMS Specialists leading the way in Guidance
Due to the massive increase in the popularity of guidance and automation products within agriculture we have increased the size of our specialist AMS department to three members of staff.
Aaron Poulson, Adrian Fullman and David Tooley have a wealth of experience with AMS products, and are able to offer unrivalled service in AMS support to customers of P. Tuckwell Ltd.
Tuckwell Remote Support
Computer Remote SupportMore Info