In 1954 when Len Tuckwell started the foundation of the Tuckwell group his main focus was on his customers, their needs and meeting those needs. When training his staff, after sales care and attention was always the main focus. Len always claimed that his ‘service based approach’ was the reason for his early success and this has continued through to today.

Looking after the customer ‘after the sale’ is the number one aim of P Tuckwell Ltd and we continue to strive to be the best we can at this.

The service department is led by Colin Coombs, Jimmy to most of us. Working for Tuckwells since he was 16 his vast experience of machinery and customers is vital to running the department and to training the new breed of young technicians. He currently has over 50 trained technicians covering Essex and Suffolk, most in mobile workshops, and a number of young apprentices coming through. You will see from the pictures Tuckwells boast 5 first class, industry leading workshops and these are all well-equipped by the latest tools and laptops, to make your repairs as swift and seamless as possible.

In addition P Tuckwell Ltd boasts 5 parts stores, located through-out Suffolk and Essex. Many of these have undergone refurbishments providing you with modern shops, stocked with the goods and parts you need. To add, we are lucky to deal with many of the worlds leading manufactures and their parts back up is vital to our ability to service your needs quickly and efficiently. John Deere has the world’s leading parts distribution network, with orders from Germany coming next day and from America in 3 days.

We also believe that the only way to continue our success is to invest in the training of our young staff and this is why we currently have over 12 technicians in apprenticeship schemes.

Our main aim is to give the best after sales care in the industry and with the right ethos, correct training, 50 technicians, 5 parts stores, specialist tools, computers and well equipped vans we hope we can achieve this.
But we know never to rest on our laurels and that in order to give the best service we must always be improving – this is our aim.

Please click on the link to find the contact details of our after service teams:
www.tuckwell.co.uk/depots.aspx

  • After Sales Team at John Deere Expo 2010
    After Sales Team at John Deere Expo 2010
  • Worlingworth Workshop
    Worlingworth Workshop
  • Ardleigh Parts Showroom
    Ardleigh Parts Showroom
  • Ardleigh Golf and Turf Workshop
    Ardleigh Golf and Turf Workshop
  • Glen Sweeting, Simon Tatum, Andy Smith and Diddy Flatt, P Tuckwell service managers with the new baler.
    Glen Sweeting, Simon Tatum, Andy Smith and Diddy Flatt, P Tuckwell service managers with the new baler.
  • Great Dunmow Parts Showroom
    Great Dunmow Parts Showroom
  • Great Dunmow Parts Showroom
    Great Dunmow Parts Showroom
  • Ardleigh Agricultural Workshop
    Ardleigh Agricultural Workshop
  • Great Dunmow Merchandise Showroom
    Great Dunmow Merchandise Showroom
  • Great Dunmow Workshop
    Great Dunmow Workshop
  • Great Dunmow Workshop
    Great Dunmow Workshop